Privacy Policy for Totality Contracting

Last Updated: January 12, 2026

Introduction

Totality Contracting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our contracting services.

Please read this Privacy Policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or consultation
Contact us through our website forms
Subscribe to our newsletter or communications
Engage our contracting services

This information may include:

Name and contact information (email address, phone number, mailing address)
Project details and specifications
Property information
Payment and billing information
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Device information

We collect this information through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our contracting services
Process and fulfill service requests and quotes
Communicate with you about projects, appointments, and updates
Send marketing communications (with your consent)
Improve our website and services
Respond to your inquiries and provide customer support
Comply with legal obligations and protect our legal rights
Prevent fraud and enhance security

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist us with business operations (e.g., payment processors, scheduling software, email service providers, accounting services)

Subcontractors and Suppliers: When necessary to complete your project, we may share relevant project information with subcontractors and material suppliers

Legal Requirements: When required by law, legal process, or government request, or to protect our rights and safety

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business

Data Security

We implement reasonable physical, technical, and administrative security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to object to or restrict processing of your information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for several years for warranty, legal, and business record purposes.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.